FingyOR — Frequently Asked Questions

Orders

How do I place an order?

Simply browse our collection, select your preferred size and color, and complete your purchase using our secure checkout process.

Can I modify or cancel my order?

If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best to accommodate your request.

How will I know if my order was received?

You will receive an order confirmation email after your purchase has been successfully completed.

Shipping

How long does shipping take?

Most orders are processed within 1–3 business days. Delivery times vary depending on your location and shipping method.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping availability and delivery times may vary by destination.

How can I track my order?

Once your order ships, you will receive a tracking number by email when available.

Are shipping fees refundable?

Shipping fees are generally non-refundable unless the error was caused by us.

Returns & Refunds

What is your return policy?

We accept eligible returns within 14 days of delivery. Items must be unused, unwashed, and in their original condition.

Can I return a customized or personalized item?

Customized or personalized products are generally not eligible for return unless they arrive damaged or defective.

How long does it take to receive a refund?

Approved refunds are typically processed within 5–10 business days after the returned item is received and inspected.

What should I do if I receive a damaged item?

Please contact us within 7 days of receiving your order and provide photos of the issue so we can assist you promptly.

Products

How do I choose the correct size?

Please refer to our size guide available on product pages before placing your order.

Are your products high quality?

Yes. We strive to offer quality products designed for comfort, durability, and everyday wear.

Will the colors look exactly the same as shown online?

Actual colors may vary slightly due to screen settings and lighting conditions.

Payments & Security

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available during checkout.

Is my payment information secure?

Yes. Payments are processed through secure, encrypted payment systems. We do not store your complete payment card information.

Do you use secure checkout?

Yes. We use industry-standard security measures to help protect customer information during transactions.

Contact & Support

How can I contact customer support?

You can reach us through our Contact page or by using the contact information provided on our website.

How quickly do you respond to inquiries?

We typically respond within 24–48 business hours.

Where is your business located?

FingyOR operates from Hollywood, Florida, USA.

General Information

Do you offer promotions or discounts?

Special offers may be available periodically. Follow our website and social media channels for updates.

Why should I choose FingyOR?

FingyOR is dedicated to providing motivational apparel and lifestyle products designed to inspire confidence, positivity, and personal growth.