Refund policy 

Last Updated: October 2026

1. Overview

At FINGYOR LLC (“FINGYOR,” “we,” “our,” or “us”), customer satisfaction is important to us. This Refund, Return & Replacement Policy explains the conditions and procedures applicable to products sold directly by FINGYOR.

Our product offerings may include apparel, accessories, lifestyle products, print-on-demand items, digital documents, downloadable resources, and other products introduced in the future.

Different conditions may apply depending on the product type, fulfillment arrangement, and applicable law.

By placing an order directly with FINGYOR, you acknowledge this policy, subject to any rights that cannot legally be waived.

2. Products Sold Directly by FINGYOR

For physical products sold directly by FINGYOR, including clothing, accessories, and print-on-demand items, refunds or replacements may be considered when:

• The item arrives damaged.

• The wrong item was delivered.

• The item has a manufacturing defect or is defective upon arrival.

Please contact us within 7 days of delivery to report a problem and provide your order number, a description of the issue, and clear photographs when appropriate.

This reporting period does not limit any mandatory consumer rights or legal deadlines that may apply.

3. Items Generally Not Eligible for Returns or Refunds

Except where required by law or expressly approved by FINGYOR, returns or refunds may not be available for:

• Items ordered in the wrong size or color by the customer.

• Purchases made by mistake or changes of mind after purchase.

• Products that have been worn, washed, altered, damaged, or used by the customer.

• Personalized or custom-made products that conform to the approved specifications.

• Digital products that have been successfully delivered or accessed, except where required by law or where the product is defective or was not delivered as promised.

Sale or discounted products remain subject to applicable consumer protection laws. Discounted status alone does not exclude a remedy for a defective or incorrectly supplied product.

4. Return Requirements and Approval

If FINGYOR approves a return, the item must generally be:

• Unused and in its original condition, taking into account the reported defect.

• Returned with its original packaging when reasonably available.

• Accompanied by proof of purchase or the relevant order number.

Please do not return an item before receiving instructions from our support team.

Returns that do not meet the applicable requirements may be declined where permitted by law.

5. Return and Replacement Process

To request a return, refund, or replacement for a product sold directly by FINGYOR:

1. Email support.fingyor@gmail.com within 7 days of delivery, when applicable.

2. Include your order number, a description of the problem, and photographs if relevant.

3. Wait for our team to review your request.

4. If approved, follow the return, replacement, or refund instructions provided.

We may request additional information when reasonably necessary to assess a claim.

6. Refund Processing

Once a refund is approved, it will generally be issued to the original payment method.

We aim to initiate approved refunds within 5–10 business days, where practicable, after the applicable inspection or approval process is completed.

Your bank, card issuer, or payment provider may require additional time to post the refund. Actual processing times may vary.

7. Shipping and Return Costs

Unless otherwise required by law or agreed in writing:

• Original shipping charges may be non-refundable.

• Customers may be responsible for return shipping costs for eligible voluntary returns.

• If FINGYOR confirms that an item was incorrect, damaged, or defective, we will provide appropriate instructions regarding return shipping or other remedies.

Shipping arrangements may vary depending on the product and fulfillment provider.

8. Lost, Delayed, or Delivered Packages

If tracking indicates that a package was delivered but you have not received it, please:

1. Check your delivery location and with household members or neighbors.

2. Review the tracking details.

3. Contact the shipping carrier when appropriate.

4. Contact FINGYOR at support.fingyor@gmail.com so we can review the situation.

A carrier's “delivered” status may be considered during our investigation, but it does not automatically eliminate any rights or obligations applicable under law.

Shipping delays may occur because of carrier operations, weather, customs procedures, incorrect addresses, or other circumstances outside our direct control.

We will review reported issues and determine the appropriate next steps based on the circumstances and applicable law.

9. Digital Products and Downloads

Digital products may include downloadable documents, guides, educational materials, and other digital resources sold or offered directly by FINGYOR.

Because digital products may be delivered electronically, refunds may be limited once access or delivery has been completed, except where:

• The file is defective, corrupted, or materially different from its description.

• The customer did not receive the purchased product or access promised.

• A refund or other remedy is required by applicable law.

• FINGYOR approves an exception.

Customers should contact us promptly if they experience download problems, access issues, or material discrepancies.

Where a digital product is hosted, sold, or delivered through a third-party platform, the applicable checkout conditions and platform procedures may also apply.

10. Print-on-Demand and Custom Products

Certain FINGYOR products may be produced on demand or customized after an order is placed.

Because these products may be made specifically for a customer, voluntary returns due to a change of mind, incorrect customer-selected options, or ordering the wrong size may be restricted where permitted by law.

This restriction does not exclude remedies for defective, damaged, or incorrectly supplied products or any other rights required by applicable law.

Where a third-party provider assists with production or fulfillment, FINGYOR will review the applicable arrangement and provide appropriate instructions for eligible claims.

11. Affiliate and Third-Party Partner Products

FINGYOR may promote products offered by third-party sellers, merchants, brands, and online marketplaces, including TikTok Shop, Amazon, Temu, and other platforms.

When you purchase a product directly from one of these third-party platforms through an affiliate or partner link, the transaction is generally between you and the relevant seller or platform.

Returns, refunds, replacements, cancellations, warranties, and shipping claims for those purchases are subject to the applicable seller's and platform's policies and procedures.

Please contact the relevant seller or platform directly for assistance with a third-party purchase.

FINGYOR may receive a commission from qualifying affiliate purchases, but that relationship does not make FINGYOR the seller or automatically make FINGYOR responsible for processing the transaction or refund.

If FINGYOR is expressly identified as the seller or otherwise assumes responsibility for a particular transaction, the applicable terms and legal obligations will govern.

12. Cancellations

If you wish to cancel an order placed directly with FINGYOR, contact us as soon as possible.

Cancellation may not be possible once an order has entered production, has been customized, has been shipped, or has been fulfilled digitally.

Any cancellation request will be reviewed according to the order status, applicable product conditions, and applicable law.

Orders placed directly through a third-party platform must generally be canceled through that platform.

13. Chargebacks and Payment Disputes

If you experience a problem with an order, we encourage you to contact us before initiating a payment dispute so that we can attempt to resolve the issue.

Nothing in this policy prevents customers from exercising legitimate dispute rights through their payment provider or under applicable law.

Suspected fraudulent activity or abusive use of our services may be reviewed and addressed in accordance with applicable law and the relevant platform's rules.

14. Policy Updates

FINGYOR reserves the right to update this policy as our products, fulfillment arrangements, and business operations evolve.

The latest version will be published on this page with an updated date. Changes will not remove rights that customers have under applicable law.

15. Contact Information

For refund, return, replacement, or order-related questions concerning products sold directly by FINGYOR, contact:

Business Name: FINGYOR LLC

Email: support.fingyor@gmail.com

Location: Hollywood, Florida, USA

Website: https://www.fingyorshop.com

FingyOR — Wear Your Motivation. Live Your Purpose.