Refund Policy

Overview

At FingyOR, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds, returns, or replacements may be issued.

By placing an order on our website, you agree to this Refund Policy.

Eligibility for Refunds

We offer refunds or replacements only under the following conditions:

• You received a damaged item

• You received the wrong item

• The product is defective upon arrival

To be eligible, you must contact us within 7 days of delivery.

Non-Refundable Items

We do not offer refunds for:

• Items ordered in the wrong size or color by the customer

• Change of mind after purchase

• Items that have been worn, washed, or used

• Sale or discounted items (unless defective)

• Packages marked as delivered by the carrier

Return Requirements

If a return is approved, the item must be:

• Unused and in original condition

• In original packaging

• Returned with proof of purchase

Returns that do not meet these conditions may be rejected.

Return Process

To request a refund or return, please follow these steps:

1. Contact us at our support email within 7 days of delivery

2. Provide your order number and clear photos of the issue

3. Wait for approval from our support team

4. If approved, instructions will be provided for return or replacement

Refund Process

Once your return is received and inspected:

• Refunds will be processed within 5–10 business days

• Refunds will be issued to the original payment method

• Processing times may vary depending on your bank or payment provider

Shipping Costs

• Shipping costs are non-refundable

• Customers are responsible for return shipping costs unless the item was incorrect or defective

Lost or Delivered Packages

If tracking shows that your order has been delivered, but you claim it was not received, we recommend:

• Checking with neighbors or your local delivery office

• Contacting the shipping carrier directly

FingyOR is not responsible for packages marked as “delivered” by the carrier.

Late or Missing Refunds

If you have not received your refund yet:

1. Check your bank account again

2. Contact your credit card provider

3. Contact your bank (processing delays may occur)

If you still have not received your refund, please contact us.

Chargebacks

We encourage customers to contact us directly before opening a dispute or chargeback.

Unauthorized chargebacks may result in:

• Order cancellation

• Future order restrictions

• Delayed resolution process

Contact Information

For any refund-related questions, contact us:

📧 Email: support.fingyor@gmail.com
📍 Hollywood, Florida, USA 

FingyOR
Wear Motivation. Inspire Success.